Learning Material – Soft Skills Programmes
Soft Skills Programme Name |
Credits / CPD Points |
NQF Level |
CONTACT CALL CENTRE – SKILLS PROGRAMME |
10 / CPD5 |
4 |
UNDERSTANDING ENTREPRENEURSHIP AND ENTREPRENEURIAL QUALITIES |
10 / CPD5 |
4.5 |
BUSINESS MANAGEMENT AND FINANCIAL MANAGEMENT SKILLS |
10 / CPD5 |
4.5 |
BUSINESS ACUMEN |
10 / CPD5 |
4.5 |
PROCUREMENT |
10 / CPD5 |
5 |
ADAPTABILITY INTELLIGENCE WITHIN CHANGE, DIVERSITY MANAGEMENT |
10 / CPD5 |
5 |
ASSERTIVE, CONSTRUCTIVE, INTERPERSONAL COMMUNICATION SKILLS |
10 / CPD5 |
5 |
LEADERSHIP SKILLS WITHIN THE 21ST CENTURY |
10 / CPD5 |
5 |
SYSTEMS APPROACH TO DECISION-MAKING AND PROBLEM-SOLVING |
10 / CPD5 |
5 |
BUSINESS WRITING SKILLS |
10 / CPD5 |
5 |
MASTERY SKILLS – LABOUR DISPUTE RESOLUTION |
10 / CPD5 |
5 |
MASERY SKILLS – PRESENTATION SKILLS |
10 / CPD5 |
5 |
MASTERY SKILLS AND EMOTIONAL INTELLIGENCE |
10 / CPD5 |
5 |
LEAD, MANAGE AND REVIEW SKILLS DEVELOPMENT |
10 / CPD5 |
6 |
We have various other Soft Skills Programmes available!
View our other learning material below.